Company communication
Employee engagement course: culture, listening and recognition
Company communication · Course completion certificate · 14 hours
Duration and price
Course
On quotation
Pricing is by quotation, with no obligation.
Objectives
By the end of the course, the learner is able to:
- Distinguish motivation, satisfaction and engagement, and identify the levers communication can act on
- Share the purpose: turn strategy and priorities into messages each team understands
- Set up listening mechanisms (short questionnaires, idea box, interviews, team feedback) and act on the feedback
- Establish rituals and moments of exchange (team meetings, information meetings, key events)
- Highlight successes and recognise contributions
- Make managers and employees relays of engagement, and track progress with a few indicators
Programme
The order and length of each module are adjusted to the group after the placement test.
Understanding engagement
Definition, levers, what communication can and cannot do.
Listening and diagnosis
Short questionnaires, interviews, discussion groups; read the feedback and identify priorities.
Giving meaning
Turn strategy into priorities for each team, explain decisions, answer the “why” questions.
Culture and lived values
Move from displayed values to observable behaviours; shared examples and reference points.
Rituals and key moments
Team meetings, information meetings, moments of exchange, internal events; conditions for success.
Recognition and appreciation
Highlight successes, contributions and career paths; forms of recognition suited to the size of the organisation.
Managers and ambassadors
Equip managers; encourage employees who wish to share their experience.
Measure and action plan
Choose a few indicators (participation in exchange moments, feedback gathered, follow-up given), adjust and build your engagement plan.
In this course
- An employee engagement plan (listening, rituals, recognition) built for your organisation
Audience and prerequisites
Audience: business owners and managers, HR managers, communication managers, team managers.
- Manage, support or inform teams, or take part in the organisation’s internal life.
- Command of written and spoken French or English (courses delivered in French or English).
- Take the free placement test before enrolling.
Formats
In person
In a classroom in Mougins, Valbonne or Sophia Antipolis, in groups of 1 to 8 people, in full 7-hour days or 3.5-hour half-days. Workstation provided, with the necessary software.
Online
Live virtual classes with the trainer, in 3.5-hour half-days. You need a computer with the relevant software, an internet connection, a microphone and a webcam; a technical test takes place before the first session.
Hybrid
Sessions with the trainer, in a classroom or virtual class (at least 50% of the duration), and guided self-paced work on exercises and materials provided. Same technical conditions as online.
For online and hybrid courses, technical and teaching support is provided by phone and email, with a reply within 48 working hours at the latest.
Assessment and validation
- Before: free placement test and 20-minute interview to define the pathway.
- During: corrected exercises and practical scenarios based on your business.
- The detailed arrangements are given in the programme provided before the start of the course.
- Satisfaction: questionnaire at the end of the course, then a questionnaire after 3 months.
Validation: course completion certificate.
Teaching methods and resources: interview and placement test, then a pathway adjusted to the result. Demonstrations, exercises on professional cases, practice tests, digital materials given to the learner. Trainers experienced in the subject taught.
Accessibility
Courses are accessible to people with disabilities after a discussion with the disability officer, who assesses the adaptations needed. The rooms in Mougins, Valbonne and Sophia Antipolis are accessible to people with reduced mobility. Disability officer: +33 4 22 21 32 43, contact@antipolisformation.fr.
Access times
Dates and the access time are given in the written proposal (programme, duration, dates, price) that follows your enquiry.
Funding
Possible funding: employer, OPCO, FAF.
Pricing is by quotation.
Practical information
- Documents given before the start of the course: programme, general terms of sale, internal rules, welcome booklet.
- Enrolment and teaching questions: +33 4 22 21 32 43, contact@antipolisformation.fr.
- Complaints: same address, with a reply within 10 working days.
- Other answers: see the frequently asked questions on courses, ICDL certification and funding.
Enrolment and enquiries
A question about this course?
Describe your project: an adviser will contact you free of charge and with no commitment, with the programme and a quote.